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Troubleshooting

Troubleshooting Thesis Custom Templates

We troubleshoot a number of issues in a member’s custom template. We cover column layout, applying custom CSS, applying multiple custom temples to multiple pages, and displaying varying content in the sidebar.

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Troubleshooting Thesis Installation Errors

Learn our strategies for troubleshooting Thesis installation errors. We use a member’s site to demonstrate our typical troubleshooting steps.

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Troubleshooting Thesis Custom Templates – Part 2 – Column Layout

The member has a Thesis custom template but needs to have custom CSS to make it look right. The site is set up as a 3 column layout while the custom template is a 2 column layout. We troubleshoot this in Firefox using Firebug and Web Developer. We write the css code to make this [...]

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WordPress Shortcode Seminar – Part 2 – Create a Twitter Shortcode

This is part 2 of the Shortcode Seminar.  In this session we take an HTML link to twitter and make it into a shortcode that can be entered into any post or page.  This is a different style of shortcode than we looked at in the first part of the seminar.  This is a relatively [...]

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Troubleshooting Thesis Installation Errors – Part 2 – Backup Existing Site

In this session, we perform a full site backup of the site before we go on to do a fresh Thesis and WordPress installation as the second part of troubleshooting the Thesis error that we encountered.

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Troubleshooting – The Sidebar Drops Down Below the Content in IE

This member has a problem with the sidebar on his home page dropping down below the content area in Internet Explorer. It displays properly in Firefox, Chrome and Safari. We follow my troubleshooting steps to identify the problem and make recommendations to solve the issue. Video Transcript Look at Sammy’s site. Sammy builds these totally [...]

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Troubleshooting Thesis Installation Errors – Part 3 – Delete Old Core Files

In this session, we delete the core files of WordPress and Thesis before we do a fresh Thesis and WordPress installation as the third part of troubleshooting the Thesis error that we encountered.

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A page appears to shift when I switch pages in Firefox

We try out a couple of methods to see why one of the pages seems to shift including using the measure tool in Firefox to compare the sizes of the pages.  Finally, it appeared that it has something to do with the time code embedded in the page next to the calendar.  So to fix [...]

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Troubleshooting Thesis Installation Errors – Part 4 – Reinstall WordPress

In this session, we install WordPress manually on the website. From here we can see the Thesis Menu at the admin funnel. The next thing we need to do is to restore the backup database to the new one.

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Troubleshooting a Broken Thesis Upgrade

In this session, we show how to troubleshoot a broken thesis upgrade. In this example when a plugin activation is attemped, the admin panel is knocked out. After an upgrade from thesis 1.8 to thesis 1.8.2 it continued not to work correctly. Video Transcript Rick: Okay so the next thing we’re going to then, in [...]

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Troubleshooting Thesis Custom Templates – Part 5 – Custom Sidebar Content

The member wants to have a specific custom template sidebar and also wants to have varying content in each of those instances of the sidebar. We discuss using a plugin for controlling which widgets are displayed on which pages. Select the link below to watch a high definition version of this video Video Transcript Jason:          [...]

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Troubleshooting Thesis Installation Errors – Part 5 – Replace New Database with Backup

In this session, we are going to get rid of the new database and replace it with the backup database of the old site. Now the Thesis Menu is showing up and the site is back to normal, problem solved!

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An Example of Troubleshooting a Java Script Error

This is an example of where I troubleshoot a java script error that a member is having on her site. We identify the characteristics of the error and then search the java script for those characteristics until we locate the source of the problem. The value of this video is in watching the process of [...]

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Troubleshooting File Locations for Thesis Installation

This member has uploaded Thesis to his site yet he doesn’t have the option of activating Thesis. He can see Thesis in FileZilla and it is in his local copy of his website. We troubleshoot the problem, find where the files should be stored, edit the FileZilla settings and fix the installation. Video Transcript Rick: [...]

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Troubleshooting Text Pasted From Microsoft Word

A member was having problems with text in a page not displaying as she intended.  The text would not align with the top of an image and there were large spaces between paragraphs.  We looked at the page source and saw that there were hundreds of in-line codes associated with pasting text from Microsoft Word [...]

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Fine Tune the Width and Location of the Navigation Menu

A member has a navigation bar on her website that doesn’t line up with the header above it. We inspect the menu’s elements in Firebug and adjust the style using Edit CSS on Web Developer to get the navigation menu to look right. To do this we adjusted the margin on the .custom .menu and [...]

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Troubleshooting a Java Script Problem

This member is experiencing a Java Script error that is causing the page to jump to the bottom as it is being rendered. He assumes that there is an anchor and that the page is linking to that anchor. However the real problem is that a social networking plugin that he is using is forcing [...]

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Community Library Website Case Study – Part 16b – Final Data Import

This is the sixteenth in a series of live lessons on using WordPress and Thesis as a Content Management System (CMS). We are using the CSV Importer plugin to import an existing database from a CSV file. A member has followed the directions but is getting an error on data import. We look at her [...]

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Community Library Website Case Study – Part 34, Troubleshooting Custom Menus

This is the thirty fourth in a series of live lessons on using WordPress and Thesis as a Content Management System (CMS). In this lesson we continue working on our new catalog page. We check to make sure all the links work and discuss putting the menu on each of the linked pages. Video Transcript [...]

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