We also need to set up email here at BlueHost because Annie gets her email at hypnoresolve.com and once we change name servers, the email at the old hosting account is no longer going to work.
What we want to do is set up an email account that has the exact same settings as the email account at the old site. That way she will get here email regardless of what device she is using. We want to have exactly the same settings so that when she goes to download her email she can still get it when the new email is set up.
That means we’re going to come back to hosting and go to email. We want to use exactly the same email address and the same password. Interestingly enough it has already identified this. We’ll go ahead and use roundcube for that. We’re going to view the details for this and we’re going to use the same password as she has right now.
Well that’s too bad because their password doesn’t actually meet that… oh, John says that’s for the other account, wrong website. I’m sorry, thanks for pointing that out.
Let’s go back to email manager again, we’re not going to change that email address but we are unfortunately, going to create a new email. It’s not going to be hypnotherapy.com, it’s going to be hypnoresolve.com and it’s going to be annie.greig. We’re going to change this password so it has the one capital letter they want. Excellent, now it matches.
John, any email client you’re currently using to check email, you’re going to want to change that to a capital O, you might wait until you know it doesn’t work because at that point you’ll know that the DNS has been transferred. Unfortunately this email address doesn’t allow you not to have a capital letter in there so we still have to modify our email clients in order to make it work. Nevertheless we do have a hypnoresolve now set up. And that’s really everything we have to do in order for this to work.
Kirch I’m going to unmute your microphone. Good morning Kirch, long time no see!
Kirch: Yeah, I know it’s been a while!
Rick: It has been a while, how you doing?
Kirch: I’m good!
Rick: Good, okay so what’s your question?
Kirch: The question is about changing host and email. All the pieces before that are in a puzzle and fun but when it comes at last half hour of switching somebody’s email, I would gladly pay somebody for that. So the settings from one host to another don’t seem to be just your username and password, there’s some you know as incoming outgoing smtp it needs to be changed. How does that not really have to be changed?
Rick: Oh, well fair enough. It can be if the email uses one standard, let’s take a look at that. That’s a great question. First let’s take a look at this one email settings so let’s see… email address and rules. This is it right here. Let’s look in their support for configuring email. I wouldn’t be surprised if there is a difference here, I hadn’t thought about that but I wouldn’t be surprised.
No, that’s right you are going to have to change that because right now it’s imap.hosts.co.uk and smtp.hosts.co.uk and the user name his name .co.uk. In this case, just look at that we should now have a WordPress install looking like Thesis. We do, okay so…. where am I now? You know I just totally forgot about that…
Kirch: Good I feel better! [laughs]
Rick: Configure email client… so for using outlook for the Mac… uhm, that’s not helping…
Kirch: Well it’s that mail servers part and depending on…
Rick: It is but they’re not telling you what the right mail server is…
Kirch: Well that’s not very helpful.
Rick: For questions about email settings, here’s one – configure email client setup article. So username is the email address, password is that, it’s not example.com.
Kirch: Replace that with your domain name that makes sense. So it’d be mail dot…
Rick: Yeah, mail.hypnoresolve.com and whether, depending upon whether it’s imap or pop3, it’s either 993 or 995 and again it’s mail.hypnoresolve.com and it’s 465. That’s with ssl, without ssl it’s still the same thing except it’s 143 or 110 and 26 for your ports. Now what did this thing say for ports? Yeah, see this is imap.hosts.co.uk rather than mail.hypnoresolve.com, right?
Rick: So this definitely has a different mail server setting. So John’s using pop3 and it is mail.hypnoresolve.com and then it’s going to be 110 and 26 for incoming and outgoing. It’s been a long time since I did that, I just answered that question off the top of my head as if I remembered how to do it.
Kirch: [laughs] So all those changes need to be made by the end user.
Rick: By the end user in all of their devices, yeah.
Kirch: Before their email will work?
Rick: That’s true.