Now we’ll talk about shipping. Actually, with the postal service set up, shipping is really simple. It can be more complicated if we’re not using the postal service for calculating the amounts. But if we just use US Postal Service rates, then setting this up is really easy.
The first part of that is to select calculate shipping. Someone a few months ago asked me what the best shopping cart was for him; he was selling large devices and heavy things. He had all kinds of different shipping options and I said, “Well, you’ll want to use Shopp because Shopp lets you do all kinds of different shipping options.” But it wasn’t until after that he told me, “Yeah but I give all the shipping away for free.”
So if you provide free shipping for your products, you don’t calculate shipping at all. You disable this and then you give some text down here for free shipping. You’re only going to calculate shipping if you enable this.
And in this case, you’re going to decide whether or not you’re shipping in ounces or in pounds. And in our case, since it’s books and CDs and the like, I think we’re probably talking ounces. Does that make sense, Helen?
Rick: Then dimensional units are going to be inches. Fortunately, you don’t have anything that’s in really awkward sizes so chances are you’re not going to have anything that does this. That triggers a problem because of its dimension. On the other hand if you were selling computers, you might end up with a monitor whose box was more expensive than you would otherwise calculate by weight because of its length or something like that.
Here’s where you can add a handling fee. You can set up a flat handling fee that happens with every order and it’s applied once to every order. So if you’re shipping one thing or 10 things, the handling fee is the same. Now when we start doing product calculations, you can also add handling fees to and they’ll be calculated on a product by product basis. So if you have $1 handling fee for a book and somebody buys 2 books then they’ll have a $2 handling fee. Do you charge handling fees?
Helen: I don’t but I would like to.
Rick: Okay well, let’s leave it blank here at the moment and whatever handling fees we have we’ll put on the product end. This only happens with shipped products so it wouldn’t happen with a downloaded product anyway. So that’s fine. You can either do a single flat fee per product or you can do a single flat fee plus a per product fee or you can just do per product fees.
If you’re going to provide free shipping then this will be the text where you would say shipping is free or shipping is included or whatever. Whatever text you wanted there to indicate that shipping is free. This will only show up in places where the product is actually shipped.
A similar type of thing is the out of stock notice. This is where you would put your message saying that, this product is on back order or we’re currently out of stock on this book. You don’t want to take it out of your catalog but you want people to know that if they’re going to buy it that it’s not in stock at the moment or you don’t want them to buy it.
And this low inventory here lets you set the number of products where there is a low inventory warning message. For example, if you sell 5 books a day of a certain book, you might, in fact, want a low inventory warning at 25 books, right? So that’s what this is for here. It’s for you to indicate what quantity of stock is necessary for this to calculate it down to before it warns you that the inventory is low. Do you have a sense of what that would be?
Rick: Okay. Well, let’s just say 10 for a moment. When we create the product, we say how many of these we’ve got in stock. Or we say don’t track the inventory. If you are selling books that are printed on demand then obviously, you’re not tracking any inventory because every time somebody orders one, it’s going to get printed and delivered to them and there is no question of inventory tracking.
But if you have 100 cases of books printed at a time then what can happen is that the system will notify you when there are say 120 products of this book type. As they system sells them, it will keep track of that and will tell you when you’re getting low.
The next thing then is domestic regions and this allows you to calculate regional shipping rates. This goes hand in hand with the US Postal Service but if you didn’t have the US Postal Service system here then there would be more choices for you up here in terms of flat rate and per pound rate and then area rates. So if you’re in the Southwest…actually, Texas is considered Southwest right?
Rick: Yeah. So if you’re in the Southwest, you might have a northeast area and you might calculate shipping based on just on the region. Anyway, that’s what this is for. The US Postal Service automatically is calculating that although I still think you’re supposed to have this checked as well.
We’re not actually going to calculate. We’re not actually going to configure the postal service section here yet. You can just see that it’s here. You can choose which shipping methods you want to offer, right? There’s first class, priority mail, parcel post, brown printed material. And then you’ve got these other ones like express mail Sunday holiday and then priority mail international, and global express guaranteed.
This is going to take a little bit of thinking on your part as to which shipping systems you want to offer your customers because you’re not going to say all of them because it’s going to be too confusing. So that’s something to consider here.
And you probably already know what this is, right? You probably already have an ordinary system for shipping the products. But you and I need to talk before we set that up and part of setting that up is using your US Postal Service user ID and putting your postal code in and all that kind of thing.
Once we select these and enter this information, shipping is going to be automatically calculated based on weight and dimension and based on which shipping method the purchaser selects. We’ll come back to this conversation, I think next week. We’re going to talk about shipping configuration here. For the time being, we’ll just hit save changes for this.