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Feature Box not updating
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Gregory Engelbrecht
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October 16, 2013 - 2:59 pm
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Hello!

I have the BYOB Thesis Feature Box plugin installed. Everything was working great until I changed the html code in the widget. It's a simple image code: <img src="http://www.laresdental.com/blog/wp-content/uploads/2013/10/blog-header.gif">

 

I could see the changes while I was logged into my dashboard. But when I logged out and opened in a web browser, it kept showing the old image I had in there. 

 

To troubleshoot, I did the following:

1. Clear my cache on all web browsers I use (Chrome, IE, Mozilla).

2. Cleared WP site cache using WP Super Cache.

3. Deactivated WP Super Cache plugin.

4. Deactived BYOB Thesis Feature Box plugin. Uninstalled/reinstalled plugin and set it back up from the start.

 

But none of these seem to work. Now, instead of the old image coming up, I get the default widget box appearing on the individual posts and nothing on the home page (even though I have Thesis set to show the Feature Box sitewide and above all posts). 

 

Any ideas? The URL is http://www.laresdental.com/blog

I can email you screen shots, if necessary. 

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Rick Anderson
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October 16, 2013 - 3:37 pm
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Are you using a plugin to decide which widgets display where?  Plugins like "Display Widgets" and "Dynamic Widgets"?

I see one widget showing up on the front page and I see the blue box default showing up on the single posts.

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Gregory Engelbrecht
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October 16, 2013 - 4:25 pm
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Hi Rick - 

No, I am not using any plugins like you are describing. I'm pretty baffled at this point. 

The only plugins I have installed and activated are all BYOB (Feature Box Layout/Footer Widgets/Header Layout).

Here's a screen shot of how it looks when I view the site through the WP dashboard:

http://www.laresdental.com/blo.....review.jpg

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Rick Anderson
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October 16, 2013 - 4:28 pm
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come to this evenings Q&A and we'll troubleshoot it.  It starts in a half an hour.

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Gregory Engelbrecht
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October 16, 2013 - 4:35 pm
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Will do. Thank you!

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Rick Anderson
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October 17, 2013 - 10:46 am
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Turns out this was an issue with WP Super Cache.  Even if you disable that plugin, it still serves cached pages.

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